With the advancement of technology, more and more smart products are becoming part of our daily lives. For example, there are robotic vacuum cleaners that can automatically clean, smart curtains that adjust based on light changes, and smart toilets that help users stay away from germs. These smart home products free our hands and make life easier. However, a recent news story has caught widespread attention: a user reported that their smart toilet caught fire while in use. Is this true?
Details of the Smart Toilet Fire Incident
This incident occurred on November 14, 2023. At the time, a man noticed a burning smell while using the toilet and immediately got up to check. At that moment, a wisp of white smoke emerged from the toilet. From the footage on the scene, the fire spread rapidly, and you could even see the man’s pants still on the floor. Fortunately, the man was not injured. Some observant netizens noticed that the toilet in the picture was not a regular one but a smart toilet.
Firefighters handling the incident stated that the fire was caused by a short circuit in the smart toilet’s internal circuitry, a serious safety issue. What’s more concerning is that this smart toilet was not officially certified and was a "three-no" product (no brand, no production date, no quality certificate). Upon further inquiry, it was discovered that the man had purchased the smart toilet from a second-hand market to save money and did not ask the seller for a proof of purchase, almost leading to a disaster.
Therefore, Giving Tree Home always advises our customers to purchase smart products through official channels and to ask sellers for relevant certification statements whenever possible. If you need to check the certification of Giving Tree Home products, feel free to contact our customer service team—we are more than happy to assist you.
Are Chinese Smart Toilet Brands Reliable
Although this smart toilet fire incident happened in China, the news quickly spread to the United States, causing American netizens to distrust Chinese-made products, especially Chinese smart toilets. However, this concern is unnecessary. Smart toilet fires have not only occurred in China but have also happened in other developing countries. In contrast, such incidents are less common in Western countries, mainly because developed nations have stricter product quality regulations.
For consumers in Western countries, there’s no problem with purchasing smart toilets made by Chinese brands. This is because Western countries have strict regulations on imported products, meaning that any product intended for sale in Western markets must meet international standards, including CE, CB, ETL, CUPC, WaterMark, and other relevant certifications. All smart toilets sold by Giving Tree Home are equipped with safety devices, including temperature sensors, anti-dry-burn mechanisms, thermostats, thermal fuses, grounding protection, leakage protection, anti-crack devices, high water pressure protection, and anti-low temperature scalding. This ensures that we fully comply with international standards, so you can confidently purchase smart toilets from us.
Ending
In fact, it’s not just smart toilets—any product related to electricity should be purchased from official channels to ensure it is genuine. Avoid purchasing from third-party platforms, and always follow the correct operating procedures when using these products.
